Policies & FAQ

RETURN POLICY

 

-Due to limited stock on some item NO EXCHANGES/RETURNS

-In the event you have receive the wrong size or a damaged item due to an error, we will correct the order or provide a refund. Please email us immediately at shopfashiontrap@gmail.com or 256-633-6343 for help.

Shipping Policy

We Use USPS Priority Shipping. All orders over $75 Ships Free

- All orders ship out within 24-48 hours.(Monday-Friday) We do not shipping during the weekend

- Please be sure to use the correct information in regards to you address as far as abbreviation street name apts etc.

-If you need to change the address on your order please contact us ASAP. Adjustments can be made to an address.

- Since we aim to provide fast shipping and service. Once Your place an order no changes can be made.

LOST/STOLEN PACKAGES

FashionTrap Online is not responsible for lost packages, stolen or damaged packages. If your tracking number indicates that your package has been delivered to your address and you have not received it, you must contact the United States Postal Service directly. 1-800-ASK-USPS (1-800-275-8777).

- We will constantly provide you with updates about your order by e-mail. Your tracking number will be made available by our shipping department during our daily system updates. Please keep in mind that tracking information may not be updated for up to 48  hours after your order leaves our location. If you have any questions, please contact us via email.

- In the event you have receive the wrong size or a damaged item due to an error, we will correct the order. Please email us immediately at shopfashiontrap@gmail.com